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CUSTOMER REVIEWS

Read what our customers have to say – or leave your own review on our website or on Google!

Posted on Google Google
Lorraine Laliberte profile picture
Lorraine Laliberte
8 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Aristocrat has the best and largest tile selection I've ever seen! Shauna was awesome in helping me get the look I was going for. Highly recommend.
Posted on Google Google
Lynn Chapman profile picture
Lynn Chapman
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently chose Aristocrat Floors for our new flooring in the basement after this year's epic flooding in Niagara. From working with Shauna on choosing the flooring type to Thanh quoting and arranging installation to Casey who installed the flooring, the process was smooth, quick and free from stress which was so welcome after several months of dealing with the after effects of the flooding and some less than scrupulous contractors. The new glue down lvp floor looks great and we would 100% recommend Aristocrat and were impressed with the pricing and overall quality of the floor and workmanship.
Posted on Google Google
Connie Flagg profile picture
Connie Flagg
26 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had our kitchen backsplash done by Aristocrat and we couldn’t be happier. Very good service from the time I walked into the showroom until the backsplash was completed. Highly recommend.
Posted on Google Google
richard barter profile picture
richard barter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good local company to work with. After a groundwater flood (yes THAT flood), we wanted to work with a local company rather than a big box store. As soon as we walked in we were greeted by your super friendly receptionist who showed us options to look at while we waited for a sales person.The personal service offered by Shawna and Tang was outstanding. Prices were reasonable and they actually persuaded us to go with a more economical option than the one we had initially decided on. Rick and his team installed the floors and did an excellent job. They were courteous, professional and cleaned up immaculately when finished. We wouldn't hesitate to work with them again.
Posted on Google Google
S T profile picture
S T
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Horrible experience
Posted on Google Google
Scott McGill profile picture
Scott McGill
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an excellent experience with Aristocrats from start to finish! The sales representative at the store was outstanding, providing us with plenty of options and excellent suggestions to help us make the right choices. The installation team was fantastic. Martin, who installed our luxury vinyl flooring, was amazing — a true craftsman who takes pride in his work. Doug, who installed our carpet, was equally impressive. Tang, the head of installation, was absolutely exceptional as well. He was easy to reach, extremely responsive, and always available to answer any questions. Our home was built in 2003, and all the original flooring was installed by Aristocrats. After more than 22 years, that flooring held up remarkably well, which speaks volumes about the quality of their materials and workmanship. That level of confidence is exactly why we chose Aristocrats again, and we have every reason to believe our new flooring will stand the test of time, too. I would highly recommend Aristocrats to anyone looking for quality flooring, professional installation, and outstanding customer service. The entire team was a pleasure to deal with, and we couldn't be happier with our experience!
Posted on Google Google
Amanda Tulumello profile picture
Amanda Tulumello
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
I can’t say enough wonderful things about Laura! She helped me select all of the finishes for my renovation, including the tile and flooring for our bathroom, main floors, and kitchen. This was my first renovation, so I had a lot of questions (and probably even more emails!), but Laura was always incredibly patient, knowledgeable, and helpful. She went above and beyond to make sure I felt confident with every decision and never made me feel like I was asking too much.
Posted on Google Google
David profile picture
David
11 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service from Maryum and the team, and great installation work too.
Posted on Google Google
Tina Overstrom profile picture
Tina Overstrom
25 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The whole experience was fantastic from start to finish! I absolutely love my new floors, and the installation was done beautifully. The team was professional, friendly, and paid great attention to detail. Everything went smoothly, and I couldn’t be happier with the final result highly recommend them to anyone looking for new flooring and a great overall experience
Posted on Google Google
Helene and Jeff Wilson profile picture
Helene and Jeff Wilson
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This is our second time buying hardwood floors from Aristocrats and would continue to use them again and again. Thank you to Maryum and the 2 installers for a beautiful job. Absolutely fantastic!!!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Posted on Google Google
Lorraine Laliberte profile picture
Lorraine Laliberte
8 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Aristocrat has the best and largest tile selection I've ever seen! Shauna was awesome in helping me get the look I was going for. Highly recommend.
Posted on Google Google
Lynn Chapman profile picture
Lynn Chapman
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently chose Aristocrat Floors for our new flooring in the basement after this year's epic flooding in Niagara. From working with Shauna on choosing the flooring type to Thanh quoting and arranging installation to Casey who installed the flooring, the process was smooth, quick and free from stress which was so welcome after several months of dealing with the after effects of the flooding and some less than scrupulous contractors. The new glue down lvp floor looks great and we would 100% recommend Aristocrat and were impressed with the pricing and overall quality of the floor and workmanship.
Posted on Google Google
Connie Flagg profile picture
Connie Flagg
26 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had our kitchen backsplash done by Aristocrat and we couldn’t be happier. Very good service from the time I walked into the showroom until the backsplash was completed. Highly recommend.
Posted on Google Google
richard barter profile picture
richard barter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good local company to work with. After a groundwater flood (yes THAT flood), we wanted to work with a local company rather than a big box store. As soon as we walked in we were greeted by your super friendly receptionist who showed us options to look at while we waited for a sales person.The personal service offered by Shawna and Tang was outstanding. Prices were reasonable and they actually persuaded us to go with a more economical option than the one we had initially decided on. Rick and his team installed the floors and did an excellent job. They were courteous, professional and cleaned up immaculately when finished. We wouldn't hesitate to work with them again.
Posted on Google Google
S T profile picture
S T
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Horrible experience
Posted on Google Google
Scott McGill profile picture
Scott McGill
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an excellent experience with Aristocrats from start to finish! The sales representative at the store was outstanding, providing us with plenty of options and excellent suggestions to help us make the right choices. The installation team was fantastic. Martin, who installed our luxury vinyl flooring, was amazing — a true craftsman who takes pride in his work. Doug, who installed our carpet, was equally impressive. Tang, the head of installation, was absolutely exceptional as well. He was easy to reach, extremely responsive, and always available to answer any questions. Our home was built in 2003, and all the original flooring was installed by Aristocrats. After more than 22 years, that flooring held up remarkably well, which speaks volumes about the quality of their materials and workmanship. That level of confidence is exactly why we chose Aristocrats again, and we have every reason to believe our new flooring will stand the test of time, too. I would highly recommend Aristocrats to anyone looking for quality flooring, professional installation, and outstanding customer service. The entire team was a pleasure to deal with, and we couldn't be happier with our experience!
Posted on Google Google
Amanda Tulumello profile picture
Amanda Tulumello
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
I can’t say enough wonderful things about Laura! She helped me select all of the finishes for my renovation, including the tile and flooring for our bathroom, main floors, and kitchen. This was my first renovation, so I had a lot of questions (and probably even more emails!), but Laura was always incredibly patient, knowledgeable, and helpful. She went above and beyond to make sure I felt confident with every decision and never made me feel like I was asking too much.
Posted on Google Google
David profile picture
David
11 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service from Maryum and the team, and great installation work too.
Posted on Google Google
Tina Overstrom profile picture
Tina Overstrom
25 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The whole experience was fantastic from start to finish! I absolutely love my new floors, and the installation was done beautifully. The team was professional, friendly, and paid great attention to detail. Everything went smoothly, and I couldn’t be happier with the final result highly recommend them to anyone looking for new flooring and a great overall experience
Posted on Google Google
Helene and Jeff Wilson profile picture
Helene and Jeff Wilson
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This is our second time buying hardwood floors from Aristocrats and would continue to use them again and again. Thank you to Maryum and the 2 installers for a beautiful job. Absolutely fantastic!!!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Aristocrat Floors Icon
Aristocrat Floors Logo

SERVING ST CATHARINES & THE NIAGARA PENINSULA SINCE 1957 

With over 8,000 square feet of modern showroom, Aristocrat Floors offers a vast array of product selections to suit every flooring style & every budget.

Explore our designated areas of hardwood, porcelain tile, carpet as well as numerous wall cladding materials and options. Our flooring showroom is staffed by a knowledgeable design & estimating team who can help you get started and will see you through the entire process.

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PROUD MEMBERS FOR OVER 60 YEARS

NHBA Awards of Excellence:
BEST SUPPLIER SHOWROOM OR SALES CENTER 2023
HONOURED SUPPLIER OF THE YEAR 2019

We believe it’s important to be part of the Niagara Home Builders’ Association, where we can uphold our commitment to long term success of the residential construction industry in the Niagara Region.

Business hours

Showroom Hours

Monday - Friday: 8:00 A.M.  - 5:00 P.M.
Saturday: 9:00 A.M. - 1:00 P.M.
Sunday: Closed

Design Consultant Appointments start at 9:00 A.M.

WAREHOUSE Hours

Monday - Friday: 8:00 A.M.  - 5:00 P.M.
Saturday: 9:00 A.M. - 12:00 P.M.
Sunday: Closed

Warehouse pickup

When picking up an order, please call ahead so we have adequate time to prepare your order.

Contact

Phone  

905-682-2672

EMail

info@aristocratfloors.ca

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